Frequently
asked questions
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While we do leave limited bar seating at the kitchen pass for those that choose to walk-in on the night, a reservation is the only way we can guarantee availability and we strongly encourage you to make one.
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All bookings up to 5 guests are designed for a two-hour sitting. The table may be rebooked after this time. Larger bookings are allocated 2.5 hours. If you require more than the allocated time please let our reservationist know and we would be happy to accomodate you where possible.
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San Telmo requires notification of cancellation 24 hours in advance. Failure to provide adequate notice, may result in a $50 per person cancellation fee. Bookings that do not show up or contact the venue will be cancelled after 15 minutes and will incur a $50 per person ‘no show’ fee.
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Sorry! We do not offer takeaway. However if you’re unable to finish your meal we can offer a limited take home solution for food that can travel. Once the food has left the restaurant San Telmo is not responsible for post dining contamination.
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Generally, most diners dress smart casual, however we do not enforce a dress code and just want you to be comfortable.
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Our round marble tables are generally reserved for parties of 4+, and while we always do our best to accommodate requests of this nature, we cannot give any guarantee of where you will be seated on the night. If you’d like to request a booth please let us know in the booking notes.
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To ensure as many of you have the opportunity to dine with us as possible, we do have 2 seatings. This means we take very limited reservations between 6:45pm and 7:45pm and these spots tend to book out in advance.
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The nearest parking is Wilsons Parking located at 60 Edward St right next door! We recommend booking via the Wilson’s app.
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We can cater to most mainstream dietary requirements. However, we are not a 100% allergen free kitchen. On rare occasions cross-contamination could occur, and our restaurant is unable to guarantee that any item can be completely free of traces. Patrons are encouraged to consider this information in light of their individual requirements and needs. We encourage you to please contact the restaurant directly to ensure your needs can be met.
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All O'Connor's Beef is produced by Halal approved butchers, however our cooking process may not meet your preferences. San Telmo has one charcoal grill where all cooking takes place, including non-Halal-approved products. Please contact the restaurant in advance for further details regarding your booking and preparation options.
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Yes! We can cater for vegetarians and vegans, however our menu is largely meat focussed and may limit your options.
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12 guests comfortably in the Private Dining area. For larger event enquiries, please contact the restaurant directly.
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All parties of 7 guests or more will be required to dine from a set menu. Parties of this size will incur a 5% service fee.
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We are more than happy to split a bill down the middle between 2 cards. If your guests were wanting to pay separately, we can provide an itemised receipt and encourage you to bring cash on the night.
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We don’t have highchairs or baby changing facilities at San Telmo. You are welcome to bring a booster seat and we will endeavour to make space for prams when requested.
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Yes, all guests are considered ‘dining guests’ and will contribute to the total party size. However, children ages 12 years and younger are free to dine a la carte.
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You are welcome to bring your own cake. There is a $5pp cakeage fee, however this is waived should the party dine from a set menu. San Telmo does not provide birthday cakes, however if you order one of our desserts and make it known to us that you are celebrating a birthday, we will endeavour to celebrate the occasion with a sparkler to make it special.
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We are not a licensed BYO venue and unfortunately do not offer corkage.
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A 10% surcharge is applied to all food and beverage on weekends and a 15% surcharge on public holidays. All bookings of 8 or more will incur a 5% service charge to the final total of the bill.
Surcharges for credit & debit cards are as follows:
VISA/MasterCard debit – 1.3%
VISA Credit – 1.3%
MasterCard Credit – 1.3%
EFTPOS – 0.50%
UnionPay Debit – 1.3%
UnionPay Credit – 1.3%
AMEX/JCB/Diners Club – 1.3%
Please be aware that these rates are subject to change without notice.